Last Updated: June 21, 2026

1. INTRODUCTION

Welcome to Iziveda.com (“Website”, “Company”, “we”, “our”, or “us”).

At Iziveda, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, store, and protect your information when you visit our website, purchase products, interact with our services, or communicate with us.

By accessing or using our Website, you acknowledge that you have read and understood this Privacy Policy.

2. INFORMATION WE COLLECT

We may collect the following categories of information:

2.1 Personal Information You Provide

When you use our Website, create an account, place an order, subscribe to newsletters, contact customer support, or participate in promotions, we may collect:

  • Full name
  • Billing address
  • Shipping address
  • Email address
  • Telephone number
  • Payment information
  • Account credentials
  • Order history
  • Customer service communications
  • Product reviews and feedback

2.2 Payment Information

Payments are processed by third-party payment processors such as Stripe, PayPal, Apple Pay, Google Pay, or other secure providers.

We do not store complete payment card numbers on our servers.

Payment processors may collect:

  • Credit/debit card details
  • Billing information
  • Transaction identifiers
  • Fraud prevention information

Please review the privacy policies of the relevant payment providers.

2.3 Automatically Collected Information

When you visit our Website, we may automatically collect:

  • IP address
  • Browser type
  • Device information
  • Operating system
  • Language preferences
  • Time zone
  • Pages viewed
  • Referral URLs
  • Clickstream data
  • Session duration
  • Shopping behavior
  • Cart activity

2.4 Cookies and Similar Technologies

We use:

  • Cookies
  • Pixels
  • Tags
  • Web beacons
  • Analytics technologies

These technologies help us:

  • Remember preferences
  • Improve user experience
  • Analyze website traffic
  • Measure advertising performance
  • Personalize content and offers

3. HOW WE USE YOUR INFORMATION

We use collected information for legitimate business purposes, including:

Order Fulfillment

  • Process orders
  • Confirm purchases
  • Deliver products
  • Manage returns and refunds
  • Provide customer support

Website Operations

  • Maintain website functionality
  • Improve website performance
  • Prevent fraud
  • Ensure security

Communications

  • Send order confirmations
  • Shipping updates
  • Customer service responses
  • Account notifications

Marketing

With your consent where required, we may send:

  • Newsletters
  • Promotional offers
  • Product recommendations
  • Special discounts
  • Wellness-related content

You may unsubscribe at any time.

Analytics

We analyze usage data to:

  • Understand customer behavior
  • Improve products and services
  • Optimize user experience
  • Develop new features

Legal Compliance

We may use information to:

  • Comply with laws
  • Respond to legal requests
  • Enforce agreements
  • Protect our rights

4. LEGAL BASIS FOR PROCESSING (GDPR)

For users located in the European Economic Area (EEA), United Kingdom, or similar jurisdictions, we process personal data under one or more of the following legal bases:

  • Consent
  • Contract performance
  • Legitimate interests
  • Legal obligations
  • Protection of vital interests

5. SHARING OF INFORMATION

We do not sell your personal information.

We may share information with:

Service Providers

Including:

  • Payment processors
  • Shipping companies
  • Cloud hosting providers
  • Analytics providers
  • Email service providers
  • Customer support platforms

Suppliers and Fulfillment Partners

As a dropshipping business, we may share necessary order information with suppliers and fulfillment partners to process and ship your orders.

Information shared may include:

  • Name
  • Shipping address
  • Phone number
  • Order details

Suppliers may only use information to fulfill orders.

Advertising Partners

We may share limited information with:

  • Google Ads
  • Meta (Facebook and Instagram)
  • TikTok Ads
  • Pinterest Ads
  • Other marketing platforms

This helps us measure and improve advertising performance.

Legal Authorities

We may disclose information when required by law or when necessary to:

  • Comply with legal obligations
  • Protect our rights
  • Prevent fraud
  • Investigate security issues

Business Transfers

If Iziveda is involved in:

  • Merger
  • Acquisition
  • Asset sale
  • Reorganization

Your information may be transferred as part of that transaction.

6. INTERNATIONAL DATA TRANSFERS

Your information may be processed and stored in countries other than your country of residence.

These countries may have different privacy laws.

Where required, we implement safeguards such as:

  • Standard Contractual Clauses (SCCs)
  • Contractual protections
  • Security measures required by applicable laws

7. DATA RETENTION

We retain personal information only as long as necessary for:

  • Order fulfillment
  • Customer service
  • Legal compliance
  • Accounting obligations
  • Tax requirements
  • Fraud prevention

Retention periods may vary depending on legal requirements and business needs.

8. SECURITY OF INFORMATION

We implement reasonable administrative, technical, and physical safeguards to protect personal information.

Measures may include:

  • SSL encryption
  • Secure hosting environments
  • Access controls
  • Firewall protection
  • Secure payment processing
  • Employee confidentiality obligations

However, no method of transmission or storage is completely secure.

9. YOUR PRIVACY RIGHTS

Depending on your jurisdiction, you may have rights including:

Right to Access

Request a copy of your personal data.

Right to Correction

Request correction of inaccurate information.

Right to Deletion

Request deletion of your personal data.

Right to Restrict Processing

Request limitations on how your data is used.

Right to Object

Object to certain processing activities.

Right to Data Portability

Request transfer of your data in a machine-readable format.

Right to Withdraw Consent

Withdraw consent where processing is based on consent.

To exercise these rights, contact us using the information below.

10. CALIFORNIA PRIVACY RIGHTS (CCPA/CPRA)

California residents may have the right to:

  • Know what personal information we collect
  • Access collected information
  • Correct inaccurate information
  • Delete personal information
  • Limit use of sensitive personal information
  • Opt out of certain sharing activities
  • Receive equal service regardless of privacy choices

To exercise these rights, contact us using the details provided below.

11. COOKIE POLICY

We use cookies for:

Essential Cookies

Required for website operation.

Functional Cookies

Remember user preferences.

Analytics Cookies

Help understand website performance and usage.

Advertising Cookies

Support personalized advertisements and remarketing.

You may manage cookies through browser settings.

Disabling certain cookies may affect website functionality.

12. EMAIL MARKETING

If you subscribe to marketing communications, we may send:

  • Promotions
  • Product updates
  • Wellness content
  • Company news

You may unsubscribe at any time by:

  • Clicking the unsubscribe link
  • Contacting us directly

We will process unsubscribe requests promptly.

13. CHILDREN’S PRIVACY

Our Website is not intended for individuals under the age of 13.

We do not knowingly collect personal information from children.

If we become aware that a child has provided personal information, we will take reasonable steps to delete it.

Parents or guardians who believe their child has submitted information may contact us.

14. THIRD-PARTY WEBSITES

Our Website may contain links to third-party websites.

We are not responsible for:

  • Privacy practices
  • Security practices
  • Content of third-party websites

Please review their privacy policies separately.

15. DO NOT TRACK SIGNALS

Some browsers transmit “Do Not Track” signals.

Because there is no universal standard for interpreting such signals, our Website may not respond to them.

16. CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy periodically.

Changes become effective when posted on this page.

We encourage users to review this Privacy Policy regularly.

The “Last Updated” date will indicate when revisions were made.

17. CONTACT INFORMATION

If you have questions regarding this Privacy Policy or wish to exercise your privacy rights, please contact us:

Iziveda by Catharsis FZ-LLC

Website: https://www.iziveda.com

Email: info@iziveda.com

Customer Support:

Business Address: FDCW0188 Compass Building, Al Shohada Road, AL Hamra Industrial Zone-FZ, Ras Al Khaimah, United Arab Emirates

18. CONSENT

By accessing, browsing, or using Iziveda.com, you acknowledge that you have read, understood, and agreed to this Privacy Policy and the collection, use, and disclosure of your information as described herein.