TERMS & CONDITIONS

Last Updated: [Insert Date]

Welcome to iziveda.com (“Website”), owned and operated by Catharsis FZ-LLC (“Company,” “we,” “us,” or “our”).

These Terms & Conditions (“Terms”) govern your access to and use of iziveda.com, including all products, services, content, features, and purchases made through the Website.

By accessing, browsing, or using the Website, you acknowledge that you have read, understood, and agree to be bound by these Terms. If you do not agree, please do not use the Website.

1. COMPANY INFORMATION

Catharsis FZ-LLC
Ras Al Khaimah Economic Zone (RAKEZ)
United Arab Emirates

Website: iziveda.com

Email: info@iziveda.com

2. ELIGIBILITY

You must be at least 18 years old or the age of majority in your jurisdiction to use this Website.

By placing an order, you represent and warrant that:

• You have legal capacity to enter into contracts;
• All information provided is accurate and complete;
• You are authorized to use the selected payment method.

3. WEBSITE PURPOSE

iziveda.com offers wellness, lifestyle, health-support, beauty, personal care, home wellness, and related products for sale.

Products may be supplied directly by third-party manufacturers, distributors, or fulfillment partners.

4. NO MEDICAL ADVICE

Information provided on this Website is for informational and educational purposes only.

Nothing on this Website shall be construed as:

• Medical advice;
• Healthcare advice;
• Diagnosis;
• Treatment recommendation;
• Professional healthcare consultation.

Customers should consult qualified healthcare professionals before using supplements, herbal products, wellness products, or any product sold through the Website.

Reliance on Website information is solely at your own risk.

5. FDA DISCLAIMER

Statements made regarding products sold on this Website have not necessarily been evaluated by the United States Food and Drug Administration (FDA).

Products and statements available through iziveda.com are not intended to:

• Diagnose disease;
• Treat disease;
• Cure disease;
• Prevent disease.

Individual results may vary.

6. PRODUCT INFORMATION

We strive to provide accurate product descriptions, specifications, images, ingredients, and pricing.

However, we do not warrant that:

• Product descriptions are error-free;
• Images perfectly represent actual products;
• Information is complete, current, or accurate.

Minor variations may occur due to manufacturing updates, packaging changes, supplier modifications, or display settings.

7. PRICING

All prices displayed are subject to change without notice.

We reserve the right to:

• Correct pricing errors;
• Modify product pricing;
• Cancel orders affected by pricing mistakes.

If a pricing error impacts your order, we may contact you with revised information or issue a refund.

8. ORDER ACCEPTANCE

Submission of an order does not constitute acceptance.

We reserve the right to:

• Refuse any order;
• Limit quantities purchased;
• Cancel suspicious transactions;
• Cancel orders that violate these Terms.

An order becomes accepted only after shipment confirmation is issued.

9. PAYMENT

We accept payment methods displayed during checkout.

By providing payment information, you authorize us to charge the applicable amount, including:

• Product costs;
• Shipping fees;
• Taxes where applicable;
• Additional disclosed charges.

Failure of payment authorization may result in cancellation of the order.

10. SHIPPING

Shipping times are estimates only.

Actual delivery may be affected by:

• Customs inspections;
• Carrier delays;
• Weather conditions;
• Public holidays;
• Supply chain disruptions;
• International shipping restrictions.

We are not liable for delays beyond our reasonable control.

Please refer to our Shipping Policy for additional information.

11. INTERNATIONAL ORDERS

Customers are responsible for:

• Import duties;
• Customs fees;
• VAT;
• GST;
• Brokerage charges;
• Local taxes.

These charges are not included unless explicitly stated during checkout.

Failure to pay customs fees may result in order delays, returns, destruction of goods, or additional charges.

12. RETURNS AND REFUNDS

Returns, exchanges, cancellations, and refunds are governed by our Refund & Returns Policy.

By placing an order, you agree to that policy.

13. ACCOUNT REGISTRATION

If account registration is available, you agree to:

• Maintain accurate information;
• Protect account credentials;
• Restrict unauthorized access;
• Notify us of security concerns.

You are responsible for all activities conducted through your account.

14. PROHIBITED USES

You agree not to:

• Violate laws or regulations;
• Commit fraud;
• Impersonate another person;
• Distribute malicious software;
• Interfere with Website operation;
• Attempt unauthorized access;
• Scrape or harvest data;
• Abuse promotional programs;
• Submit false reviews.

Violation may result in account termination and legal action.

15. INTELLECTUAL PROPERTY

All Website content is owned by or licensed to Catharsis FZ-LLC, including:

• Logos;
• Trademarks;
• Graphics;
• Product descriptions;
• Website design;
• Text content;
• Software;
• Images;
• Videos.

No content may be copied, reproduced, modified, distributed, or commercially exploited without prior written permission.

16. USER CONTENT

If users submit reviews, comments, testimonials, photographs, or other content, they grant Catharsis FZ-LLC a worldwide, royalty-free, perpetual, irrevocable license to:

• Use;
• Reproduce;
• Modify;
• Publish;
• Display;
• Distribute such content.

We reserve the right to remove content at our discretion.

17. THIRD-PARTY LINKS

The Website may contain links to third-party websites.

We do not control and are not responsible for:

• Third-party content;
• Policies;
• Products;
• Services;
• Security practices.

Use of third-party websites is at your own risk.

18. DISCLAIMER OF WARRANTIES

To the fullest extent permitted by law, the Website and all products and services are provided:

“AS IS” and “AS AVAILABLE.”

We make no warranties regarding:

• Availability;
• Accuracy;
• Reliability;
• Suitability;
• Merchantability;
• Fitness for a particular purpose.

Your use of the Website is at your sole risk.

19. LIMITATION OF LIABILITY

To the maximum extent permitted by law, Catharsis FZ-LLC, its officers, employees, affiliates, suppliers, and partners shall not be liable for:

• Indirect damages;
• Consequential damages;
• Special damages;
• Punitive damages;
• Loss of profits;
• Loss of business;
• Loss of data;
• Loss of opportunity.

Our total liability shall not exceed the amount paid by you for the applicable order.

20. INDEMNIFICATION

You agree to defend, indemnify, and hold harmless Catharsis FZ-LLC and its affiliates from claims, liabilities, losses, damages, costs, and expenses arising from:

• Your use of the Website;
• Violation of these Terms;
• Violation of applicable laws;
• Infringement of third-party rights.

21. FORCE MAJEURE

We shall not be liable for failure or delay resulting from events beyond our reasonable control, including:

• Natural disasters;
• Floods;
• Fires;
• Pandemics;
• Government actions;
• Customs delays;
• Supply chain disruptions;
• Labor disputes;
• Internet outages;
• Carrier interruptions.

22. TERMINATION

We reserve the right to suspend or terminate access to the Website at any time without notice if:

• These Terms are violated;
• Fraud is suspected;
• Security concerns arise;
• Legal obligations require action.

23. GOVERNING LAW

These Terms shall be governed by and construed in accordance with the laws of the United Arab Emirates, without regard to conflict-of-law principles.

24. DISPUTE RESOLUTION

Before initiating legal proceedings, customers agree to contact us and attempt good-faith resolution of disputes.

If a dispute cannot be resolved amicably, it shall be submitted to the competent courts of the United Arab Emirates unless otherwise required by applicable consumer protection laws.

25. SEVERABILITY

If any provision of these Terms is found unenforceable, the remaining provisions shall remain in full force and effect.

26. ENTIRE AGREEMENT

These Terms, together with our:

• Privacy Policy;
• Shipping Policy;
• Refund & Returns Policy;
• Disclaimer;
• FDA/Medical Disclaimer;

constitute the entire agreement between you and Catharsis FZ-LLC regarding use of the Website.

27. CHANGES TO THESE TERMS

We reserve the right to modify these Terms at any time.

Updated versions will be posted on iziveda.com with a revised “Last Updated” date.

Continued use of the Website constitutes acceptance of revised Terms.

28. CONTACT INFORMATION

For questions regarding these Terms & Conditions, please contact:

Catharsis FZ-LLC
Ras Al Khaimah Economic Zone (RAKEZ)
United Arab Emirates

Website: iziveda.com

Email: info@iziveda.com

Response Time: 1–3 Business Days